Shipping policy
Last updated: October 11, 2026
Free Shipping
Standard shipping is free on all orders.
Processing Time
Orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Delivery Times
- Contiguous United States: estimated 3–7 business days from the date of your order.
- Alaska, Hawaii and US territories: delivery may take longer.
- Outside the United States: delivery typically takes 7–15 business days. Import duties or taxes may apply and are the responsibility of the customer.
Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather or peak seasons.
Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package.
Packaging
Your order ships directly from our fulfillment partner's warehouse, so the box may not carry our branding.
Shipping Address
Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible at terronmarchal@gmail.com — we can update the address only if the order hasn't shipped yet.
Lost or Missing Packages
If your tracking shows the package as delivered but you haven't received it, please contact us within 7 days and we'll help you resolve it with the carrier.